Skip to main content
Privacy policy

PRIVACY POLICY OF BEDPRO


In accordance with applicable data protection regulations, this Privacy Policy aims to help you understand the following:

1. Introduction

BEDPRO TRAVEL KEY LLC (hereinafter BEDPRO), with its registered office at 13728 SW 149 Circle Lane Unit #3, Miami FL 33186, and its website at https://wholesalers.bedpro.travel, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the laws of the United States of America.

2. Data Controller and Data Protection Officer

The controller responsible for processing the personal data you have provided is BEDPRO TRAVEL KEY LLC, located at 13728 SW 149 Circle Lane Unit #3, Miami FL 33186.

You may contact our Data Protection Officer by emailing privacy@bedpro.travel or via our postal address as mentioned above.

International Data Transfer: If your personal data is transferred outside the United States, we ensure that such transfers are made in compliance with applicable data protection regulations, such as the EU-US Data Privacy Framework, by using Standard Contractual Clauses (SCCs) or other approved protection mechanisms. You can request information at any time about the transfers of your data and the safeguards applied.

3. Data Collection

The personal data processed will be the data that you provide to us through the various channels that BEDPRO makes available.

Additionally, when you visit the BEDPRO website, various technologies are used to collect and store information, which may include the use of cookies or similar technologies to identify your browser or device.

BEDPRO also uses these technologies to collect and store information when you interact with the services offered by BEDPRO or other functions. You can learn more about how BEDPRO processes personal data obtained through cookies or as a result of your browsing in the event that you accept the installation of cookies.

BEDPRO may collect or gather personal information from the following sources:

  • Information provided directly by the user: To use the services of BEDPRO as a Customer, Merchant, Payer, or if you have any legal relationship with BEDPRO as a service provider or user, or are interested in contacting us or learning about BEDPRO, we may provide registration forms where you will be asked to provide your personal information, primarily to contact you and provide our services.
  • Information obtained when the user uses our services: We collect information related to the service we offer. This information includes, but is not limited to: (i) IP address and (ii) cookies. This information will allow us to identify your browser or your BEDPRO account and serves as a security measure to prevent identity theft or other behaviors that may compromise the user's or customer's personal data. We also collect information related to your payment habits (amount, frequency, merchants, contracted products and/or services, commercial behaviors, payment behaviors), transactions through BEDPRO, or any other information generated by your interaction with the payment platform and its related services.
  • Information obtained from third parties, such as travel agencies, hotels, businesses dedicated to tourism, credit bureaus, or identity verifiers, as well as third-party partners, provided that we are legally allowed to use these sources.

4. Information Collected

We collect the following personal information:

  • Personal Identification and Contact Information: Name, address, email, phone number, etc.
  • Financial Information: Payment and transaction details.
  • Navigation Information: Data on your use of our website and services.

The personal data collected by BEDPRO from its users are those that provide information that, alone or in combination with other data provided or generated, allow us to identify and/or distinguish you as a person or, when applicable, as a company.

Therefore, and for the proper provision of our services, such data may include name, phone number, email, electronic contact details, social media location data, address, bank account number and ownership, personal identification documents, biometric data, autograph signature, electronic signature, advanced electronic signature, employment data, family-related data, and images or videos voluntarily provided through the following sources:

  • Printed Personal Data: Refers to the acceptance of providing personal data through documents submitted to BEDPRO during the admission process, registration, or any other moment when the user provides documents to this institution.
  • Images collected directly: Refers to the acceptance of providing personal images through video cameras installed in user service areas as part of BEDPRO's security protocols.

Any information that the user registers or submits to BEDPRO, or that is generated from it, that does not reference or reflect a particular person or company, such as transaction amounts, the acquisition of a specific good or service, the means of payment, the bank used, or anonymous and/or hidden information, among others, will not be considered personal information.

5. Use of Information and Data

The personal data we collect from you will be used for the following purposes, which are necessary for the services you request:

  • Providing the services and products you have requested;
  • Processing payment transactions made by you on our platform;
  • Verifying the user's identity;
  • Authenticating and validating those payments made with credit cards are not fraudulent;
  • Using the data provided by the user in the security filters provided by third parties to BEDPRO to validate transactions and mitigate the risk of identity theft of cardholders;
  • Storing personal data on servers located in different jurisdictions. In the event of international data transfers, these will be carried out ensuring an adequate level of protection in accordance with the applicable regulations of each region.

Additionally, we will use your personal information for the following secondary purposes, which are not necessary for the service you requested but allow us to offer you better service:

  • Using the user's personal information for marketing or advertising purposes, subject to your explicit consent;
  • Personalizing, measuring, and improving the services provided by BEDPRO;
  • Sending promotional or advertising communications through various channels, based on your preferences and usage habits.

Right to Revoke Consent: At any time, you may request that your data not be used for secondary purposes by writing to privacy@bedpro.travel with the subject "Revocation of Consent".

6. Disclosure of Information to Third Parties

Personal data may be shared with the following recipients for the reasons explained below:

RECIPIENT

PURPOSE

LEGAL BASIS

Public administrations, courts, law enforcement agencies

To comply with legal obligations to which BEDPRO is subject for its operations, including obtaining public subsidies or assistance.

Legal obligation

Auditing firms

To comply with BEDPRO’s legal auditing obligations.

Legal obligation

Companies that are part of the BEDPRO Group

To offer the best service, considering your preferences and needs for administrative purposes.

BEDPRO's legitimate interest, as recognized by applicable data protection regulations.

External technology service providers

To provide the technical infrastructure necessary for our operations, including international transfers in accordance with applicable regulations.

To comply with contractual and legal obligations

BEDPRO will not share your data with third parties without your prior consent unless necessary to fulfill legal or contractual obligations to which BEDPRO is subject at any given time due to its nature and activities.

7. Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected and to meet any legal, financial, commercial, or informational requirements. In some cases, this data may be anonymized so it can be used without being identifiable.

Specific Retention Periods:

  • Financial Information: Retained for a minimum of 7 years in accordance with applicable tax laws.
  • Transaction Data: Retained for 5 years for internal audits and fraud prevention.
  • Marketing Information: Retained for as long as the user does not revoke their consent.

When personal data is no longer needed for the specified purposes, it will be securely deleted or destroyed.

8. User Consent

The user of BEDPRO services, as the owner of their personal data, consents to its processing when they navigate BEDPRO’s websites, use its functions and services, or when they are asked to verify and approve the checkbox for acceptance of the Terms and Conditions of Use of BEDPRO services and this Privacy Notice, where applicable. Users are encouraged to carefully review this policy before accepting it and submitting their personal data for processing.

The user is not required to provide personal information; however, if they choose not to do so, they may not be able to use certain services, or we may not be able to respond to their queries and needs.
Users will always have access to this policy by visiting our website's homepage or the Legal section.

BEDPRO reserves the right to modify this policy at any time. Changes will be communicated to users by publishing them on our website, and they will become effective from the date of publication unless otherwise specified.

The user agrees that their personal information may be transferred between the different departments that make up BEDPRO or its entities, in accordance with the applicable data protection law.

This BEDPRO Privacy Notice constitutes a valid agreement between the user and the company. By using our services on our platforms and websites, the user’s failure to object to the provision of personal data and/or to the consultation of their information constitutes acceptance of this Privacy Notice. If the user does not agree to this notice, they must immediately stop using our services.

9. User Rights

You have the right to:

  • Right to Know: Request information about the categories and specific pieces of personal data we have collected about you.
  • Right to Data Portability: Request the transfer of your personal data to you or a third party in a structured, commonly used, and machine-readable format.
  • Right to Delete: Request the deletion of your personal data, subject to certain exceptions such as compliance with contractual or legal obligations.
  • Right to Opt-Out of the Sale of Your Data: Choose not to allow the sale of your personal data to third parties.

To exercise any of these rights, you must submit the appropriate request through the following means:

  • Email privacy@bedpro.travel with the subject "Privacy Rights Request".

We will respond to your request within a maximum of 15 business days.

What information and/or documentation must the request contain?

  • Full name and address of the data owner or another means to communicate the response to your request.
  • Documents proving the identity or legal representation of the data owner.
  • A clear and precise description of the personal data regarding which you wish to exercise any of the rights mentioned.
  • In some cases, documentation supporting your request may be required.

How will we communicate the response to your request? Via email or telephone.

In what formats can your requested personal data be reproduced? Electronic documents and/or simple copies.

10. Use of Tracking Technologies

Our websites and online services use cookies and other tracking technologies to improve the user experience and analyze site usage.

Types of cookies used:

  • Strictly Necessary Cookies: These cookies are essential for you to browse the website and use its features.
  • Performance Cookies: These cookies collect information about how visitors use our site.
  • Functionality Cookies: These cookies allow the site to remember your choices and provide enhanced features.
  • Targeted Advertising Cookies: These cookies collect information about your browsing habits to personalize ads.

Users may configure their cookie preferences or completely disable them at any time through their browser settings, although this may affect the functionality of the website.

11. Changes, Modifications, or Updates

BEDPRO reserves the right to revise this Privacy Policy at any time to reflect regulatory changes, best practices, or to update its data processing activities.


In the event of significant modifications, we will actively notify users via email or a prominent banner on our website, in addition to updating the Privacy Policy section on our site.

Last Updated: August 29, 2024